Delivery Manager - Connect to Work
Location: Newcastle - this is a hybrid role with regular travel to sites across Newcastle and surrounding areas
Job type: This role is full time role (37 hours per week) and will be home based with expectation to travel across the Northeast on a regular basis.
Job Objectives:
The Delivery Manager will manage Single or Multiple contracts in nominated region/s and will work with the Employability Manager to realise all contract-specific objectives through a team of Employment Specialists operating within the community and in various locations.
The Delivery Manager will be a hands-on leader and will be expected support frontline delivery, drive key activities and ensure contracts run efficiently and effectively. The role will have direct responsibility for the management and direction of the operational delivery resource.
The role holder must hold a full driving licence and be prepared to travel in the nominated regions In support of understanding landscape operating protocols, engagement with local stakeholders and partners, and management and engagement with delivery staff, Including for the purposes of team cohesion and morale.
Person Specification:
Knowledge
Essential:
- Educated to degree level or equivalent or have substantial experience in a management role
- Knowledge of employer engagement strategies and inclusive recruitment practices.
- An understanding of and a commitment to equality of opportunity for all
- Understanding of the employment barriers experienced by disabled people, refugees, and those with health conditions.
- Understanding of welfare rights, benefits, and reasonable adjustments in employment.
- Understanding of IPS principles and fidelity standards.
Desirable:
- Understanding of the employability and skills government agendas
- Knowledge and understanding of the wider employability and careers agenda
- Personal lived experience with an understanding of the challenges, barriers and strengths experience by disabled people, refugees, or those with health conditions
- Occupational therapy, psychology, employability or careers guidance training.
- Knowledge of safeguarding frameworks and responsibilities.
Experience
Essential:
- Experience of translating national policy direction and strategic objectives into practical local delivery plans and action
- Experience of working with local authorities, employers and multi-partner environments
- Experience of facilitating contractual requirements through timebound operational planning
- Experience of managing a team of experienced Employment Specialists
- Experience of supporting individuals with barriers to secure employment.
- Experience using coaching or motivational interviewing techniques.
- Proven ability to engage and influence employers to create employment opportunities.
- Experience working to and achieving outcome targets.
- Experience of managing projects
Desirable:
- Experience of working in an employability, skills or careers related field
- Experience of contract(s) management
- Previous IPS experience or IPS trained
- Sales, recruitment, or account management experience.
- Direct or indirect experience of supporting refugees or those with disabilities
A full list of job objectives can be found in the job description.
Deadline for applications: midnight 04 January (Please note, we reserve the right to close our vacancies early if sufficient applications are received).
How to apply: To be considered for this vacancy, applicants are required to complete and submit a fully completed application form through our website.
Please note that we are unable to offer sponsorship for this position. Candidates must already have the right to work in the UK at the time of application.
Salary & Benefits
£38,675.00 per annum
Benefits include:
- 30 days holiday plus bank holidays (pro rota)
- 2 days of paid volunteering per year (pro rota)
- Matched Pension Scheme
- Life Assurance
- Discounted gym memberships
- Health care cash plan
- Retail discounts
- Cycle to work scheme.
- Wellbeing App
- Access to training portal to help support your own CPD
Edt is committed to safeguarding and promoting the welfare of children and adults whom we work with and come into contact with around the world. All applicants are subject to thorough screening and successful candidates are subject to the relevant level of criminal record checks with national police authorities or the UK’s Disclosure and Barring Service (DBS). This will be at minimum a basic DBS check.
Edt is a proud Disability Confident Leader. We take practical steps to ensure that disability inclusion is not only part of our values but part of our everyday actions. We are committed to creating a working environment where disabled employees are supported, valued, and empowered to thrive in their role. If you are disabled or require specific adjustments during the application process, please do let us know how we can support you.
We understand that artificial intelligence (AI) tools (such as ChatGPT) can be helpful when applying for jobs – especially for those who require additional support during the recruitment process. However, while you may decide to use AI tools for ideas or pointers, we request that you do not rely heavily on them when answering questions. We are looking for responses that are personal to you, including details and examples of your abilities and work experience to date, and we consider copying and pasting AI-generated responses to be a misuse of AI tools. Likewise, we do not use AI-driven recruitment screening software, because we value authenticity and prefer to make personal connections with our candidates. If you have used AI to support your application – including in emails and responses to questions – please disclose this on your application form. If you would like clarification on how AI can be used in your application to EDT, please contact the Recruitment team via the EDT website.
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