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Tele-Digital Operator

Location:
Team Valley
Salary Details:
£17,422
30 Oct 2020
About the role

An excellent opportunity has arisen for a Tele-digital Operators to join the Tele-Digital team.

The Tele-digital operator will provide a high-quality service booking customers into a diary system for the delivery of the contract applicable, covering North East and Yorkshire & Humber geographical areas.  Providing additional support to the Tele-Digital Manager and the Career Line Team including management information, administrative tasks and promotion/development of digital and social media.

You will:

  • have a professional and approachable attitude
  • be able to demonstrate good team working skills
  • have excellent administration skills
  • be able to demonstrate excellent communication skills both verbal and written
  • be a competent user of social media
  • have excellent customer service skills
  • be able to work in a busy environment

Education Development Trust has first-rate credentials in providing services that bridge the gap between education, training and employment. We have been a leading careers service provider in the UK for over 20 years and have a successful track record of managing programmes delivering careers, employment and skills support.

In return we offer a competitive salary, a generous holiday allowance (30 days & bank holidays), a 6% matched pension scheme and a range of other voluntary benefits.

In addition, we offer excellent training and family friendly policies to support flexible working and a range of health and discount benefits, including study leave to support your training in careers advice.

Covid -19 Notice: Education Development Trust is following the Coronavirus Disease (Covid-19) very closely. We continue to monitor the situation, along with the guidance provided by the UK Government, and are currently arranging virtual interviews for candidates until we can safely revert back to our standard assessment days .We also appreciate that if we are able to safely interview face-to-face, your personal situation may require you to stay at home and therefore you will be invited to interview virtually. 

Please note that the office is currently closed so initially your role may be home based and all work and training will be done virtually. Travel to the office/work based venues will be expected once offices are reopen.

Job Type: Permanent

Deadline for applications: 30th October 2020 (Please note, we reserve the right to close our vacancies early if sufficient applications are received)

Interviews: 
Week commencing 2nd November 2020

About the organisation
Education Development Trust has first-rate credentials in providing services that bridge the gap between education, training and employment. We have been a leading careers service provider in the UK for over 20 years and have a successful track record of managing programmes delivering careers, employment and skills support.
 
To find out more about the careers service at Education Development Trust, please click here.
 
Here is a video of our Director of Careers and Employability, Laura Bell, taking about the benefits of working at Education Development Trust.
 
Please follow the additional details tab below to give you a better insight into the day-to-day role of a careers adviser.