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Apprentice Operational Support Assistant

Reading Town Centre
Salary Details:
c£14,000 per annum
Closing Date:
08 Jul 2019
About the role
Education Development Trust is offering the opportunity for a highly motivated person to join our Property Services Team. As Apprentice Operational Support Assistant, you will learn a variety of tasks and skills relating to customer service skills and with the support of our apprenticeship partners, you will have the opportunity to work towards Customer Service Practitioner at Level 2. 

The role is focused on delivering high quality services to employees and visitors within the head office and as such you will ensure a high standard of front of house and general office services throughout the building, as you will interact with both employees and visitors and therefore, the role holder must be well presented with smart dress at all times.

This is a varied and interesting role as you will be involved in the day to day running of our Corporate Head Office ensuring that our employees have an efficient working environment and that all visitors are welcomed courteously and provided with key information, ensuring their visit with us is safe and secure. 

We are looking for someone who is IT literate with experience of MS Office as you will be trained and work alongside the Facilities Manager to handle calls and log requests on our helpdesk system.

If you have a polite manner and a willingness to help others, with good communication skills both verbal and written, you could be the person who could benefit from this apprenticeship scheme and from the experience of the Property Services Team.

This could lead to an offer of permanent employment after the training.

Interview date: WC 15th July
We offer:

Hours: 35 per week 7 hours per day

Holiday: 30 days per year plus bank holidays

About the organisation
From our offices in the UK, the Middle East, sub-Saharan Africa, India and Brunei, we achieve local success with worldwide expertise. We combine our on-the-ground insight with international best practice to improve education systems and transform lives around the world.
Education Development Trust's head office is in Reading in south-east England and has been for 25 years. Home to the organisation’s support teams such as HR and Finance, it is also a base for our research team and for selected UK programmes as well as some of our international work.